Personal Information We Collect

We are the sole owners of the information collected on this site. We will not sell or rent this information to anyone. We will use your information to respond to you, regarding the reason you have connected with us. Unless you ask us not to, we may contact you via email in the future to tell you about new products or services, or changes to this privacy policy.

Depending on the purpose(s) for which we need to collect it, we may ask for the following information:

• Basic information such as your name, address, telephone and fax numbers, e-mail, address, birth
  date and marital status
• Claims history or Driver’s record
• Credit and past payment records
• Details about your property such as the value of your home and its contents
• Medical information such as any condition that may affect the operation of a vehicle
• Employment information

We may obtain this information from; You, Insurance companies, other insurance brokers or agents, Credit organizations, Motor vehicle and driver licensing authorities, financial institutions, and medical professionals (only in claims as needed by insurer partners).

Why We Collect Your Personal Information

Common purposes for which we collect your personal information are to:

• Enable us to acquire or renew an insurance policy for you
• Assist you and assess your ongoing needs for coverage and assess your need for other products
• Ensure your information is accurate and up to date
• Protect us both against error and fraud

Who We Disclose Your Personal Information To

Your privacy is our priority. We only share your personal information when necessary to arrange appropriate coverage, services, or manage claims on your behalf. This is always done with your consent and exclusively to serve your needs. This may include sharing details with trusted partners such as:

• Insurance companies
• Other Gifford Carr insurance brokers or agents
• Credit organizations, adjusters, or lawyers
• Financial institutions (ex; mortgage brokers/lenders)

How We Protect Your Personal Information

• We do not collect, use or disclose your personal information outside what is required for the transaction
• We keep your personal information only for as long as we need to or as required by law
• We safeguard your personal information to the best of our ability
• We respond to any request you may make to access or correct the personal information we hold
• We obtain the appropriate consent from you for the collection, use, or disclosure of your personal information

How to Contact the Privacy Officer

Name of Privacy Officer:
Matthew Carr, CIP

Address:
100 Terence Matthews Crescent, Ottawa ON K2M 1P7

Phone: 613-747-4700 | Fax: 613-747-8522 | Email: info@giffordcarr.ca

Upon request, an individual will be informed of the existence, use, and disclosure of his or her personal information, which is under our control, and may be given access to, and challenge the accuracy and completeness of that information.